QueSG

What is QueSG ?

QueSG a fully featured, free to use queue system. It allows visitors to join queues and monitor their queue statuses, while organisers manage the queues, all done digitally. This offering is motivated by the desire to solve problems for the citizens of Singapore.

Why

Queuing is a significant part of being a Singaporean. Queues may be unavoidable, but the experience need not be unpleaant. We don't like to be stuck in a queue. No one does.
We believe technology can be used to great effect here. Digital queues can eliminate physical waiting. Digital queues allow visitors to roam. Digital queues allow visitors to be physically present only when ready to be served. The mobile screen in your pocket can provide real time queue updates. There is no need to physically wait in a particular area. Your time could be better spent.

How does it work

Agencies
  1. Create an account. The portal will generate a bespoke url QR Code.
  2. Display the QR Code. Or distribute the url via any means.
  3. Visitors scan the QR Code to join the queue.
  4. Call visitors via the portal.
Visitors
  1. Scan. Visitors scan a QR Code to join the virtual queue. Queue details, waiting time, etc will be displayed and updated in real time on their mobile device.
  2. Roam.
  3. Return to venue when turn is near.

Benefits

Agencies do not need to dedicate precious floor space for waiting. Reach anyone within travelling distance. Customer retention is increased.
Visitors are not forced to face others visitors in a tight area. Waiting stress and pressure is reduced. Improves mood.
Environmentally friendly. No need to set up printers or paper rolls.
No additional hardware required. Use any mobile device.

Battle Tested

This system has been used in the following situations.
  1. Event Registration Kiosk
  2. Meet The People Sessions
  3. Social Service Offices (MSF)
  4. Neighbourhood Clinics

How to start ?

To get started, create an account below.
Start Here